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Delivery

Shipments and returns

1) Mailing
Mailing costs are automatically supplied by the system and shown before the order confirmation.
Delivery will be directly at your home. It is not possible to send to postal boxes or poste restante.
Normally are incoming orders taken care of and mailed within 24 hours. Delivery time might be delayed especially in case of distant areas or isles. To ensure the delivery it is necessary for you to insert a telephone as point of contact in the therefore foreseen field (merchandise purchase cart)
Orders will be delivered after payment.
N.B.: For deliveries out of the E.U. a previous agreement is necessary because the delivery costs may vary (i.e. toll taxes etc.) which will be in any case born by the client.
Manhattan GMBH informs you that in some cases a delay in delivery may occur for example due to unavailability of the product which must be re-supplied. In this case you will be immediately notified. In any case do we reserve ourselves the right to proceed with partial-deliveries when only a part o the ordered articles should be available. The available merchandise will be delivered and only that one charged to the client.

 

2) Right to recede – returning goods
Should the client not be satisfied of the purchase, has he/she the right to recede from the contract or change the merchandise asking for permission to recede. This right must be exercised within 14 working days. We ask you to check that the package is not damaged when you receive the merchandise; contrarily please complain immediately to the courier and inform also Manhattan GMBH. In case of faulted merchandise it will be up to you to contact Manhattan GMBH, within the time-limit stated by law. Manhattan GMBH will immediately contact the producing company which in turn will repair or change the merchandise.
The merchandise must be mailed, enclosing the specific returning merchandise form, to Manhattan GMBH Weissturmgasse 10 I-39042 Brixen (BZ).
Mailing costs (handling, taxes), will always be born by you (both ways). It is not possible to return or change merchandise which is not in perfect conditions (i.e.: dirty, damaged articles or articles with clear wearing marks), or lacking original tag and labels.
Merchandise on sale (discounted) is excluded from the right of recess or change.